Privacy Policy

Effective Date: May 2025
Bycycle Store (AE) – kugokirin.com

At Kugoo Kirin UAE, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect personal information that you provide when:

Creating an account
Placing an order
Submitting a contact or warranty form
Signing up for our newsletter

This may include:

Name
Email address
Phone number
Shipping address
Billing details
Order history

We also collect technical data such as browser type, IP address, and device information for analytics and performance.

2. How We Use Your Information

Your information is used to:

Process and deliver your orders
Contact you about your purchase or service
Improve our website and user experience
Send promotional offers (only if you opt-in)
Prevent fraud and ensure secure transactions

We do not sell, rent, or trade your personal data with third parties.

3. Sharing Your Information

We only share your data with:

Trusted third-party delivery partners (to fulfill your order)
Payment gateways (to process secure payments)
Marketing platforms (only if you subscribe to our newsletter)

All third parties are contractually obligated to protect your data.

4. Cookies & Tracking

We use cookies to:

Remember your preferences
Improve website functionality
Track performance through analytics

You can manage or disable cookies in your browser settings.

5. Data Security

We use strong encryption and secure technologies to safeguard your personal data. Our website is SSL-certified and all transactions are processed through secure gateways.

6. Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Opt out of marketing emails anytime
Contact us about any data concerns

7. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date.